Quick access to help resources

Throughout this site, we have provided you with many links to useful resources or documents for you to download. We have listed them all here so you can quickly find what you need when you are looking for it.


ResourceDate modifiedTypeDownload/Visit
ACAT/ACAS – how to apply05/Jan/2023WebsiteVisit website
My Aged Care – online account05/Jan/2023WebsiteVisit website
Make a complaint05/Jan/2023WebsiteVisit website
Means-test assessment (MTA)05/Jan/2023WebsiteVisit website

Financial advice & help

ResourceDate modifiedTypeDownload/Visit
Find an aged care adviser05/Jan/2023WebsiteVisit website
Glossary of acronyms05/Jan/2023PDFDownload file
Calculate care fees05/Jan/2023WebsiteVisit website
Centrelink Financial Information Service (FIS)05/Jan/2023WebsiteVisit website
Access home equity – home equity access scheme05/Jan/2023WebsiteVisit website
Financial hardship application15/Jan/2023WebsiteVisit website

Help for carers

ResourceDate modifiedTypeDownload/Visit
Carer Gateway15/Jan/2023WebsiteVisit website
My Aged Care – respite care05/Jan/2023WebsiteVisit website

Helpful organisations

ResourceDate modifiedTypeDownload/Visit
Compass – guiding action on elder abuse15/Jan/2023WebsiteVisit website
Aged Care Quality & Safety Commission15/Jan/2023WebsiteVisit website
National Disability Insurance Scheme – NDIS05/Jan/2023WebsiteVisit website
Advocacy – OPAN05/Jan/2023WebsiteVisit website
Community Visitors Scheme05/Jan/2023WebsiteVisit website

Home & community care

ResourceDate modifiedTypeDownload/Visit
My Aged Care – home care05/Jan/2023WebsiteVisit website
Brochure – What are your choices?05/Jan/2023PDFDownload file

Residential care

ResourceDate modifiedTypeDownload/Visit
Aged Care Quality Standards15/Jan/2023PDFDownload file
Quality standards05/Jan/2023WebsiteVisit website
Star ratings05/Jan/2023WebsiteVisit website
My Aged Care – residential care05/Jan/2023WebsiteVisit website
Brochure – Costs of residential care05/Jan/2023PDFDownload file